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    151 Cedar Point Blvd.
    Cedar Point, NC 28584

Spring 2015 Newsletter

12 May, 2015
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Maintaining Your Equipment Year Round

Dirt and neglect are the top causes of heating and cooling system inefficiency and failure. To ensure efficient system operation, it’s important to perform routine maintenance.

Tune up your HVAC equipment. Proper maintenance by a qualified technician is one of the most important steps you can take to prevent future problems. Contractors get busy during summer and winter months, so it is best to check the cooling system in spring and the heating system in the fall. Plan the check-ups around the beginning and end of daylight-saving time each spring and fall.

Change your air filter regularly. A clean filter will prevent dust and dirt from building up in the system, which can lead to expensive maintenance and/or early system failure. We recommend that you change your filter EVERY month.

Tip: when you pay your Power Bill-change your filter

Energy Efficiency Tips

Your heat pump can use 10 to 25% more energy if not properly maintained. Keep brush and plants tidy around the outdoor unit and dust from the return registers inside.

Summer is right around the corner and now is the time for the A/C checkup. Have you scheduled your appointment? If not, call us at 252-393-7712 or email us at service@carteretheatingandcooling.com to set up an appointment. Listed below are some helpful tips and reminders:

  1. Are you on a crawl space? Remember to open the vents back up once it gets a little warmer.
  2. Is it damp in the crawl space? We can help with the dampness, by laying down a vapor/moisture barrier and/or installing a dehumidifier.
    (If you would like an estimate for the moisture barrier and/or dehumidifier, please call our office at 252-393-7712 and ask for Gina or Carol. They can get an estimator to provide you with a quote. This type of estimate/quote is at no cost to you).
  3. An enemy of your system is SALT. Salt build up on the outdoor unit along with rust and corrosion are not covered under warranty. (Exception: some Carrier Coastal units have a 5yr corrosion warranty, if system was purchased and installed by us, your invoice will state whether or not you have 5 year corrosion coverage). This is a great reason to have a maintenance program. Manufacturers require a minimum of 1 maintenance check per year to keep your warranty valid. We can spray your outdoor unit with Salt Away at your cool PM for an additional $25.00 per system and if you are not a maintenance customer, your cost will be $35.00 per system.
  4. Another concern is ants at your outdoor unit. They interfere with the connection, which cause a short, leaving you without A/C.
  5. Keep your outdoor unit clear of shrubs (blocks airflow) and weeds.
  6. Dirty filters cause your system to work harder, and also can freeze up your evaporator coil (located in your air handler.) Only exception would be a whole house filter.
    Dirty filters: we recommend you change your filter every month. A good way to remember is to change filter when you pay your power bill. A dirty filter can cause a higher electric bill.
  7. Clogged drain line: (frogs and small rodents can get in these lines) we recommend that you do not bury the line as dirt and rocks block the exit, which in turn, causes water to back up and if you have a safety switch, this will trip (as it should) and shuts down the system, leaving you without A/C. If your Air Handler is in the attic, we highly recommend that you have a safety switch and/or an emergency switch; otherwise you could have a leak dripping through your ceiling.
  8. If you unit isn’t running, check for a tripped breaker (caused by a brown out or power surges)
  9. When you’re A/C is on, do not leave doors and windows open.

Service Spotlight:
Jennifer Pearce
Customer Service and Dispatcher

Last fall, Jennifer Pearce joined the service department at Carteret Heating & Cooling. Jennifer came to us with more than twenty years’ experience in customer service, administration and sales. You may know Jennifer from her work with Swanfest and the Seaside Arts Council, for which she serves as a board member, or from her work on the Swansboro Festival Committee, of which she is the Vice President. “I moved to Swansboro ten years ago with my husband and children and we love it here,” says Jennifer.

“The Mullet Festival Parade was my favorite event in town and so I joined the SFC to help keep it going. The Sunday Swanfest concerts are my family’s summer tradition.”

Jennifer is the mother of two daughters who keep her on the go. When she’s not taking your call at Carteret Heating and Cooling, she is probably driving one of them to their next practice, performance or meet.

Bon Appétit

Buttermilk Pie

Ingredients (Makes 1 – 9 inch pie)
3 eggs (room temperature)
½ cup butter (softened)
1 ½ cup white sugar
3 tablespoons all-purpose flour
1 cup buttermilk
1 teaspoon vanilla extract
1 tablespoon lemon juice (fresh lemon is best)
1/8 tablespoon freshly grated nutmeg
1 unbaked 9 inch pie crust

Preheat oven to 375

  1. Beat eggs till frothy; then add butter, sugar and flour. Beat till smooth
  2. Stir in buttermilk, vanilla, lemon juice and nutmeg. Pour into unbaked pie crust
  3. Bake 40-60 minutes or until center is firm

Nutritional Facts
413 calories, 21.2 g fat 111 mg cholesterol, 257 mg sodium, 51.9 g carbohydrate, 0. 9 g fiber, and 5.2 g protein.

We offer a maintenance plan that you can customize to your preferences. If you are interested in our “Preventative Maintenance Program” (PMP), please contact Toni at: 252-393-7712 or email her at  service@carteretheartingandcooling.com and she will send you our brochure and pricing.

Our office hours are Monday through Friday: 8am to 5pm. We also have a technician on call after hours, on weekends and holidays. If you have any questions, please contact us at 252-393-7712 or email us at service@carteretheatingandcooling.com.

Thank you and we appreciate your business.
The Service Team
Toni, Jennifer, Glen and Joe

John WhitePresident and Owner
John White, Jr.

Do you know where your condensate line exits your home? You should. If you are on our “PMP” (preventative maintenance program) ask our technician to show you where it is. The line is usually made of ¾’’ PVC and comes out of the foundation. It is important for you to know its location. When using your A/C setting, you should see a consistent drip of water coming out of the pipe. This means that the air conditioner is removing moisture and delivering it outside of your home. Failure to see a constant drip from your condensate line may mean moisture is building up in your duct work or in your home. This may lead to discomfort and even damage. It is very important that you visually see the moisture being removed from your home through the condensate line. Give us a call should you have any questions. I want to personally thank you for your continued business and support of Carteret Heating & Cooling, Inc.

John White, Jr.

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  • About Us

    Carteret Heating & Cooling, Inc. (CHC) was founded in 1991 by the current owners, John & Janel White. The expanded office and warehouse are located in Cedar Point, NC, in the same location where John first opened his doors.
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      151 Cedar Point Blvd.
      Cedar Point, NC 28584